iPhone Duo owners report cracks in Apple’s first foldable handset

Owners of the new foldable iPhone are reporting cracks in the device’s screen, as Apple confirmed an issue with a “small number” of units.

Reports of cracks have emerged on Reddit and social media platforms since the handset went on general sale globally on Friday. Experts said there had been too few examples to determine whether there was a more serious problem with Apple’s first foldable device, which retails from $1,999.

One user in Australia even reported that their Duo had cracked within six hours of taking ownership of it and posted their experience on Reddit, describing how they were showing it to a friend, but something around the internal hinge underneath the screen cracked and soon the screen also broke. Another user in Australia posted that they had heard “almost a cracking noise” on their handset, which resulted in a similar screen malfunction.

Apple confirmed some devices had been affected by a display glitch, and advised users to contact AppleCare for replacements. A report by the Bloomberg news service also highlighted similar issues among users in the US and India.