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False information that should not be ignored

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Since the beginning of the new financial year, the 485 visa adjustment has come into effect and has sparked a lot of discussion. After all, this move by the government potentially affects the future of many international students.

Last week, a protest organised by some international students, which did not receive much attention from international students or the community, was described as a protest by tens of thousands of people on some Chinese social media platforms. A small piece of news has become fake news in the Chinese media, which makes us reflect on how to provide more valuable and truthful news to our readers.

The Seriousness of the False News Problem and its Overwhelm
It is a basic human desire to get true information. And news is based on the true reflection of objective facts as the nature of the characteristics. However, with the rapid development of communication technology and the arrival of the new media era, the problem of false news, which has long plagued the news media industry, has become more and more serious. Especially nowadays, everyone has a microphone, all members of society are intentionally or unintentionally involved in the dissemination of news and information in the process – as long as there is a smart phone, you can take pictures, video or voice a key to disseminate the so-called information, objectively leading to the emergence of false news.

The rapid development of the Internet and the convenience of the application of communication technology, so that almost all members of society can participate in the dissemination of information, but the norms of communication have not been accompanied by the rapid development of communication technology and the establishment of one of the direct consequences is the spread of false news. The dissemination of news and information is a professional behaviour, which needs to follow the basic norms of news and information production and dissemination. However, for many members of the society, these norms have not become the threshold of their participation in the dissemination process, and at the same time, they also lack professional knowledge of news media and news works, thus, there is a wide space for the popularity of false news.

In today’s society with the rapid development of new media, there is fierce competition among the media, especially the new media which takes traffic as an indicator, and they do not hesitate to finish their reports with hearsay and fabrication, and write whatever they can to attract eyeballs. As a result, the quality of information cannot be guaranteed. Sometimes, when a hot story breaks out, major media outlets republish it among themselves. In some hotspot events, lax gatekeeping by the first media resulted in false news, which led to dominoes of errors by the reposting media, resulting in the collapse of public trust in the media. In addition, with the use of artificial intelligence, virtual reality and other technologies, the production of fake news on the Internet has become even faster and easier, making it difficult for ordinary people to distinguish the authenticity of graphics and video content.

Let’s take a look at this process from the perspective of a news story about 485 visas that turned into fake news.

485 Visa Policy Adjustment Causes Controversy


From 1 July this year, the maximum age limit for applying for an Australian Graduate Temporary Visa (Type 485) will be reduced from 50 to 35 years old. For PhD graduates and Masters by Research graduates, the maximum age limit to apply for a Class 485 visa will remain at 50 years old. With the implementation of the new policy, many international students are worried that they will lose the opportunity to work in Australia and be forced to return home. The change has not only taken thousands of international students by surprise, but has also sparked widespread debate about Australia’s migration strategy amongst industry and migration experts.

The 485 Graduate Visa was introduced in 2007 and was originally intended to allow university or college graduates who intended to stay in Australia but did not meet the work experience requirements for skilled migrants to work in Australia for a period of time to make it possible for them to meet the relevant requirements. Initially, there was less than 24 months, and visa holders who could not apply for a different visa before the end of the visa were required to leave Australia.

The 485 Graduate Work Visa has now become an important factor in attracting international students to Australia. Previously, 485 visa holders were able to work full-time in Australia as a primary or secondary applicant with a high degree of flexibility, making this type of visa one of the most attractive temporary work visas in the world. Particularly in the absence of stringent skills requirements, employer sponsorship and minimum wage standards, some students have used the visa to gain valuable work experience on which to apply for permanent residence. At the same time, more people are using the visa to gain up to eight years of work experience in Australia by taking a simple two-year diploma course. In South Asian countries, many study abroad consultants have used this as a way of recruiting large numbers of students to become permanent workers in Australia. However, policy changes in the new financial year have shattered many of these dreams.

International students coming to Australia seem to follow an unwritten rule: study – get a transitional visa after graduation – get a job – apply for permanent residence, but this is more like the brainwashing effect of the study migration industry on international students, and the agents don’t share all the information with these students who don’t have a good understanding of Australia’s policies. The agent will not share all the information to these students who have no idea about Australia’s policies. The language bottleneck, cultural differences, and the financial and psychological pressure of high tuition and living costs have left international students with no time to understand Australia’s immigration policy. In fact, Australia’s immigration policy is not necessarily linked to studying in Australia, and many professions are not on the list of immigrant-eligible occupations. Due to the massive influx of international students in recent years, many of the professions on the list have been taken down, resulting in many international students investing a lot of time and money in the early stages of the cost, but it is still a basket case; however, the immigration agents have already made a lot of money.

The alarmist talk is aimed at creating chaos in the world
The tightening of 485 visas is expected to affect nearly 20,000 students, and some are worried that they will not be able to stay in Australia once their visas expire. Students taking part in protests in Sydney, Melbourne and Canberra told SBS they had expected the 485 visas to provide them with the necessary work experience to stay in Australia, and indeed some have recently organised vigils in various cities to demand a fair transition period. The problem is that the protests, which were only attended by a handful of students, have been described by some Chinese-language WeChat platforms as ‘tens of thousands of students protesting against the Australian government’s tightening of the 485 visa on 17th October! — No doubt it is a proper headline, even though there are photos showing that only a few students were at the protest.

This is not an isolated case. Just this past weekend, the Commonwealth Bank of Australia experienced a major malfunction, with multiple accounts being charged repeatedly, resulting in overdrafts on some accounts. When it comes to Chinese language internet platforms, it’s ‘the sky is falling! A large number of Chinese Australians have been hit by the malfunction. ‘A large number of Chinese Australians have had their bank accounts emptied!’ It’s a complete statement – based on certain facts, but exaggerated in order to attract attention and increase traffic. This is a typical practice in the Chinese language media, whereby the English language reports are laundered, and then the information is selected, filtered and presented in a more exaggerated way, only that the information has already been seriously distorted when it reaches the recipients – the readers.

The essence of WeChat is the title
Information is different from knowledge in that knowledge helps us to live and work, whereas information enables us to know and make decisions. Modern people value information at the expense of knowledge, striving to know everything without distinguishing the details of what they know in order to make a judgement, and so a great deal of information in the form of headlines has appeared on mobile platforms. This is the nature of WeChat’s information.

When people read the headlines, they think they already know what is going on without looking at the details. So the headlines become exaggerated and easy to remember, and at the same time create room for false information. In a short period of time, the content of an incredible headline can become something that everyone believes.

There are currently over 800,000 WeChat users in Australia. Due to language barriers, WeChat has become an important source of information for Chinese Australians, but it’s important to be vigilant about this kind of misinformation. After all, the information that people are exposed to on a daily basis can have a huge impact on their views and political opinions. Imagine if people left China and still received information via WeChat or watched Chinese TV programmes even though their bodies had been turned over the wall, it would be difficult to see a huge change in the way people think before and after leaving the country – after all, the source of information would still be the same. As WeChat becomes indispensable, more users will enter a kind of information vortex, meaning that no matter where they live in the world, they will still be living under the same set of narratives and censorship as they do in mainland China. This will do more harm than good to the integration of new Chinese immigrants into the Australian community.

The two examples mentioned above, at a glance, you would believe that the 485 visa affects the right of many people to stay and work in Australia, without thinking whether granting a 485 visa means that the Australian government agrees that these people can stay and work in Australia for a long time? Fake news is so destructive to the society. The second example makes you think that the Federal Bank of Australia is deliberately targeting Chinese customers, but in fact, different people are affected and there is no question of targeting the Chinese. Of course some Chinese were inconvenienced by the incident, but the focus of the problem was not on the Chinese at all.

Of course, it seems to be a daily news report that provides this kind of content, but the practitioners may not be able to pass the minimum standard of journalism, but nowadays, social media platforms are flooded with this kind of unintentional false news.

Government regulation is not an option
Like many people around the world, Chinese people now get their news from social media rather than traditional news media. In Australia, there are more than 100 Chinese-language news publics on WeChat platforms that publish news specifically for Chinese Australians. Many of these public numbers push articles about which restaurants are popular, where there are discounts, or other lifestyle topics. However, due to their readership model, they often exaggerate and exaggerate in order to attract attention, and some even create fake news and spread rumours, as their readership determines their advertising revenue. Moreover, the proliferation of fake news is not only a problem for WeChat, but also for Facebook and Twitter. There have been calls for the Australian government to step up its legislative oversight, and recently there have been some signs of this.

Due to the widespread popularity of digital platforms, while they bring unlimited convenience to the audience, they may also become a tool to disseminate misleading or false information that is very harmful to the hands. The rapid spread of harmful misinformation and disinformation poses a significant challenge to the functioning of societies around the world. The Commonwealth Minister for Communications, Mr Rowland, has said that around 75 per cent of Australians are concerned about the harmful effects of misinformation and disinformation. Recently, the Australian Federal Government introduced new laws to address the dangers of misinformation and disinformation in the digital age. Regulators will have the power to impose large fines for misconduct by some major technology companies to combat the spread of misinformation and disinformation on the platforms of technology companies such as Meta and X. The bill aims to provide regulatory support for the spread of misinformation and disinformation on the platforms of technology companies such as Meta.

The bill seeks to strengthen the voluntary code by providing regulatory support. Specifically, the bill will empower ACMA to review the effectiveness of digital platform systems and processes, and will increase the transparency of the measures taken by platforms to protect Australians from misinformation and falsehoods in the use of social media. It is hoped that the new bill will have a binding effect on Chinese-language digital platforms to enhance the verification of information. More importantly, Australia’s mainstream media needs to reach out more to the Chinese community and international students to ensure their voices are heard, otherwise it’s no surprise that ‘bad money drives out good money’. Currently, The Australian, SBS and ABC are the only three mainstream media outlets that produce Chinese-language Australian news. The Chinese community is in dire need of media platforms with a voice from their own community and a conscience to provide better news to the Chinese community in Australia.

More resources for the community
Multicultural communities have always provided information platforms that are more relevant and influential to their own communities. For example, Chinese newspapers were already published in gold mining towns more than 160 years ago during the gold rush era. Community-supported Chinese-language media, while not as exhaustive as the mainstream media about Australian life, did distribute important social and governmental information. Today, there are community radio stations in Australia, and the government encourages immigrant communities to broadcast in their own language to disseminate messages and information about their community, as it is a basic human right for everyone to be able to access information in the language they are most comfortable with.

In today’s information society, this is even more important. Because of the Internet, every multicultural Australian in Australia has the potential to be influenced by information from other countries through the Internet. This information can be distributed in an organised and systematic way with the intention of influencing these communities, or it can be created inadvertently by people but spread due to the misperceptions and limitations of the distributors and their biased attitudes towards things. In any case, if the Australian community is to deal with such a large number of messages and platforms that are so easily created and uncontrollable, the community can only build a more credible, trustworthy and quality information platform on the one hand, so that the right messages are valued by the community on the other. Of course, how to disseminate and enable everyone to enhance the ability to distinguish the authenticity of information also becomes important. Information Literacy and Media Literacy are becoming an important part of the basic life skills of modern people.

Therefore, it is necessary for society to provide more resources in this area. Otherwise, the general public will easily become unable to distinguish between right and wrong, and it will be difficult to reach a consensus when society makes a decision, and there will be no basis for discussion when important decisions are made. In that case, society will have to pay a heavy price in the long run for making wrong decisions.

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The Limits of Capitalism: Why Can One Person Be as Rich as a Nation?

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On November 6, Tesla’s shareholder meeting passed a globally shocking resolution: with more than 75% approval, it agreed to grant CEO Elon Musk a compensation package worth nearly one trillion US dollars.

According to the agreement, if he can achieve a series of ambitious operational and financial targets in the next ten years— including building a fleet of one million autonomous robotaxis, successfully selling one million humanoid robots, generating up to USD 400 billion in core profit, and ultimately raising Tesla’s market value from about USD 1.4 trillion to USD 8.5 trillion— his shareholding will increase from the current 13% to 25%. When that happens, Musk will not only have firmer control over the company, but may also become the world’s first “trillion-dollar billionaire.”

To many, this is a jaw-dropping number and a reflection of our era: while some people struggle to afford rent with their monthly salary, another kind of “worker” gains the most expensive “wage” in human history through intelligence, boldness, and market faith.

But this raises a question: on what grounds does Musk deserve such compensation? How is his “labor” different from that of ordinary people? How should we understand this capitalist reward logic and its social cost?

Is One Trillion Dollars Reasonable? Why Are Shareholders Willing to Give Him a Trillion?

A trillion-dollar compensation is almost unimaginable to most people. It equals the entire annual GDP of Poland (population 36 million in 2024), or one-quarter of Japan’s GDP. For a single person’s labor to receive this level of reward is truly beyond reality.

Musk indeed has ability, innovative thinking, and has built world-changing products— these contributions cannot be denied. But is he really worth a trillion dollars?

If viewed purely as “labor compensation,” this number makes no sense. But under capitalist logic, it becomes reasonable. For Tesla shareholders, the meaning behind this compensation is far more important than the number itself.

Since Musk invested his personal wealth into Tesla in 2004, he has, within just over a decade, led the company from a “money-burning EV startup” into the world’s most valuable automaker, with market value once exceeding USD 1.4 trillion. He is not only a CEO but a combination of “super engineer” and brand evangelist, directly taking part in product design and intervening in production lines.

Furthermore, Musk’s current influence and political clout make him irreplaceable in Tesla’s AI and autonomous-driving decisions. If he left, the company’s AI strategy and self-driving vision would likely suffer major setbacks. Thus, shareholders value not just his labor, but his ability to steer Tesla’s long-term strategy, brand, and market confidence.

Economically, the enormous award is considered a “high-risk incentive.” Chair Robyn Denholm stated that this performance-based compensation aims to retain and motivate Musk for at least seven and a half more years. Its core logic is: the value of a leader is not in working hours, but in how much they can increase a company’s value, and whether their influence can convert into long-term competitive power. It is, essentially, the result of a “shared greed” under capitalism.

Musk’s Compensation Game

In 2018, Musk introduced a highly controversial performance-based compensation plan. Tesla adopted an extreme “pay-for-results” model for its CEO: he received no fixed salary and no cash bonus. All compensation would vest only if specific goals were met. This approach was unprecedented in corporate governance— tightly tying pay to long-term performance and pushing compensation logic to an extreme.

Musk proposed a package exceeding USD 50 billion at that time. In 2023, he already met all 12 milestones of the 2018 plan, but in early 2024 the Delaware Court of Chancery invalidated it, citing unfair negotiation and lack of board independence. The lawsuit remains ongoing.

A person confident enough to name such an astronomical reward for themselves is almost unheard of. Rather than a salary, Musk essentially signed a bet with shareholders: if he raises Tesla’s valuation from USD 1.4 trillion to USD 8.5 trillion, he earns stock worth hundreds of billions; if he fails, the options are worthless.

For Musk, money may be secondary. What truly matters is securing control and decision-making power, allowing him greater influence within Tesla and across the world. In other words, this compensation is an investment in his long-term influence, not just payment for work.

The Forgotten Workers, Users, and Public Interest

Yet while Tesla pursues astronomical valuation and massive executive compensation, a neglected question emerges: does the company still remember who it serves?

In business, companies prioritize influence, market share, revenue, and growth— the basics of survival and expansion. But corporate profit comes not only from risk-taking investors or visionary leaders; it also relies on workers who labor, consumers who pay, and public systems that allow them to operate.

If these foundations are ignored, lofty visions become towers without roots.

Countless workers worldwide—including Tesla’s own factory workers—spend the same hours and life energy working. Many work 60–70 hours a week, some exceeding 100, bearing physical and mental stress. Yet they never receive wealth, status, or social reward proportionate to their labor.

More ironically, Tesla’s push for automation, faster production, and cost-cutting has brought recurring overwork and workplace injuries. Workers bear the cost of efficiency, but the applause and soaring market value often go only to executives and shareholders.

How then do these workers feel when a leader may receive nearly a trillion dollars from rising share prices?

How Systems Allow Super-Rich Individuals to Exist

To understand how Musk accumulates such wealth, one must consider institutional structures. Different political systems allow vastly different levels of personal wealth.

In authoritarian or communist systems, no matter how capable business elites are, power and assets ultimately belong to the state. In China, even giants like Alibaba and Tencent can be abruptly restructured or restricted, with the state taking stakes or exerting control. Corporate and personal wealth never fully stand independent of state power.

The U.S., by contrast, is the opposite: the government does not interfere with how rich you can become. Its role is to maintain competition, letting the market judge.

Historically, the U.S. government broke up giants like Standard Oil and AT&T— not to suppress personal wealth, but to prevent monopolies. In other words, the U.S. system doesn’t stop anyone from becoming extremely rich; it only stops them from destroying competition.

This makes the Musk phenomenon possible: as long as the market approves, one person may amass nation-level wealth.

Rewriting Democratic Systems

And Musk may be only the beginning. Oxfam predicts five more trillion-dollar billionaires may emerge in the next decade. They will wield power across technology, media, diplomacy, and politics— weakening governments’ ability to restrain them and forcing democracies to confront the challenge of “individual power surpassing institutions.”

Musk is the clearest example. In the 2024 U.S. election, he provided massive funding to Trump, becoming a key force shaping the campaign. He has repeatedly influenced politics in Europe and Latin America, and through his social platform and satellite network has shaped political dynamics. In the Ukraine war and Israel–Palestine conflict, his business decisions directly affected frontline communications.

When tech billionaires can determine elections or sway public opinion, democracy still exists— but increasingly with conditions attached.

Thus, trillion-dollar billionaires represent not only wealth inequality but a coming stress test for democracy and rule of law. When one person’s market power can influence technology, defense, and global order, they wield a force capable of challenging national sovereignty.

When individual market power affects public interest, should governments intervene? Should institutions redraw boundaries?

The Risk of Technological Centralization

When innovation, risk, and governance become concentrated in a few individuals, technology may advance rapidly, but society becomes more fragile.

Technology, once seen as a tool of liberation, risks becoming the extended will of a single leader— if AI infrastructure, energy networks, global communication systems, and even space infrastructure all fall under the power radius of a few tech giants.

This concentration reshapes the “publicness” of technology. Platforms, AI models, satellite networks, VR spaces— once imagined as public squares— are owned not by democratic institutions but private corporations. Technology once promised equality, yet now information is reshaped by algorithms, speech is amplified by wealth, and value systems are defined by a few billionaires.

Can These Goals Even Be Achieved?

Despite everything, major uncertainties remain. Tesla’s business spans EVs, AI, autonomous-driving software, humanoid robots, and energy technology. Every division— production, supply chain, AI, battery tech— must grow simultaneously; if any part fails, the plan collapses.

Market demand is also uncertain. One million robotaxis and one million humanoid robots face technological, regulatory, and consumer barriers.

Global factors matter too: shareholder and market confidence rely on stable supply chains. China is crucial to Tesla’s production and supply, increasing external risk and political exposure. Recent U.S.–China tensions, tariffs, and import policies directly affect Tesla’s pricing and supply strategy. Tesla has reportedly increased North American sourcing and asked suppliers to remove China-made components from U.S.–built vehicles— but the impact remains unclear.

If all goes well, Tesla’s valuation will rise from USD 1.4 trillion to 8.5 trillion, surpassing the combined market value of the world’s largest tech companies. But even without achieving the full target, shareholders may still benefit from Musk’s leadership and value creation.

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Rights of Chinese Older People

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To age with security and dignity is a right every older person deserves, and a responsibility society—especially the government—must not shirk.

I have been writing the column “Seeing the World Through Australia’s Eyes”, and it often makes me reflect: as a Hong Kong immigrant who has lived in Australia for more than 30 years, I am no longer the “Hong Kong person” who grew up there, nor am I a newly arrived migrant fresh off the plane. I am now a true Australian. When viewing social issues, my thinking framework no longer comes solely from my Hong Kong upbringing, but is shaped by decades of observation and experience in Australia. Of course, compared with people born and raised here, my perspectives are still quite different.

This issue of Fellow Travellers discusses the major transformation in Australia’s aged care policy. In my article, I pointed out that this is a rights-based policy reform. For many Hong Kong friends, the idea that “older people have rights” may feel unfamiliar. In traditional Hong Kong thinking, many older people still need to fend for themselves after ageing, because the entire social security system lacks structured provisions for the elderly. Most Hong Kong older adults accept the traditional Chinese belief of “raising children to support you in old age”, expecting the next generation to provide financial and daily-life support. This mindset is almost impossible to find in mainstream Australian society.

Therefore, when Australia formulates aged care policy, it is built upon a shared civic value: to age with support and dignity is a right every older adult should enjoy, and a responsibility society—especially the government—must bear. As immigrants, we may choose not to exercise these rights, but we should instead ask: when society grants every older person these rights, why should our parents and elders deprive themselves of using them?

I remember that when my parents first came to Australia, they genuinely felt it was paradise: the government provided pensions and subsidised independent living units for seniors. Their quality of life was far better than in Hong Kong. Later they lived in an independent living unit within a retirement village, and only needed to use a portion of their pension to enjoy well-rounded living and support services. There were dozens of Chinese residents in the village, which greatly expanded their social circle. My parents were easily content; to them, Australian society already provided far more dignity and security than they had ever expected. My mother was especially grateful to the Rudd government at that time for allowing them to receive a full pension for the first time.

However, when my parents eventually needed to move into an aged care facility for higher-level care, problems emerged: Chinese facilities offering Cantonese services had waiting lists of several years, making it nearly impossible to secure a place. They ended up in a mainstream English-speaking facility connected to their retirement village, and the language barrier immediately became their biggest source of suffering. Only a few staff could speak some Cantonese, so my parents could express their needs only when those staff were on shift. At other times, they had to rely on gestures and guesses, leading to constant misunderstandings. Worse still, due to mobility issues, they were confined inside the facility all day, surrounded entirely by English-speaking residents and staff. They felt as if they were “softly detained”, cut off from the outside world, with their social life completely erased.

After my father passed away, my mother lived alone, and we watched helplessly as she rapidly lost the ability and willingness to communicate with others. Apart from family visits or church friends, she had almost no chance to speak her mother tongue or have heartfelt conversations. Think about it: we assume receiving care is the most important thing, but for older adults who do not speak English, being forced into an all-English environment is equivalent to losing their most basic right to human connection and social participation.

This personal experience shocked me, and over ten years ago I became convinced that providing culturally and linguistically appropriate care—including services in older people’ mother tongues—is absolutely necessary and urgent for migrants from non-English backgrounds. Research also shows that even migrants who speak fluent English today may lose their English ability if they develop cognitive impairment later in life, reverting to their mother tongue. As human lifespans grow longer, even if we live comfortably in English now, who can guarantee we won’t one day find ourselves stranded on a “language island”?

Therefore, I believe the Chinese community has both the responsibility and the need to actively advocate for the construction of more aged care facilities that reflect Chinese culture and provide services in Chinese—especially Cantonese. This is not only for our parents, but possibly for ourselves in the future. The current aged care reforms in Australia are elevating “culturally and linguistically appropriate services” to the level of fundamental rights for all older adults. I see this as a major step forward and one that deserves recognition and support.

I remember when my parents entered aged care, they requested to have Chinese meals for all three daily meals. I patiently explained that Australian facilities typically serve Western food and cannot be expected to provide daily Chinese meals for individual residents—at most, meals could occasionally be ordered from a Chinese restaurant, but they might not meet the facility’s nutrition standards. Under today’s new legislation, what my parents once requested has now become a formal right that society must strive to meet.

I have found that many Chinese older adults actually do not have high demands. They are not asking for special treatment—only for the basic rights society grants every older person. But for many migrants, even knowing what rights they have is already difficult. As first-generation immigrants, our concerns should go beyond careers, property ownership and children’s education; we must also devote time to understanding our parents’ needs in their later years and the rights this society grants them.

I wholeheartedly support Australia’s current aged care reforms, though I know there are many practical details that must still be implemented. I hope the Chinese community can seize this opportunity to actively fight for the rights our elders deserve. If we do not speak up for them, then the more unfamiliar they are with Australia’s system, the less they will know what they can—and should—claim.

In the process of advocating for culturally suitable aged care facilities for Chinese seniors, I discovered that our challenges come from our own lack of awareness about the rights we can claim. In past years, when I saw the Andrews Labor Government proactively expressing willingness to support Chinese older adults, I believed this goodwill would turn smoothly into action. Yet throughout the process, what I saw instead was bureaucratic avoidance and a lack of understanding of seniors’ real needs.

For example, land purchased in Templestowe Lower in 2021 and in Springvale in 2017 has been left idle by the Victorian Government for years. For the officials responsible, shelving the land has no personal consequence, but in reality it affects whether nearly 200 older adults can receive culturally appropriate care. If we count from 2017, and assume each resident stays in aged care for two to three years on average, we are talking about the wellbeing of more than a thousand older adults.

Why has the Victorian Government left these sites unused and refused to hand them to Chinese community organisations to build dedicated aged care facilities? It is baffling. Since last November, these officials—even without consulting the Chinese community—have shifted the land use application toward mainstream aged care providers. Does this imply they believe mainstream providers can better meet the needs than Chinese community organisations? I believe this is a serious issue the Victorian Government must reflect upon. Culturally appropriate aged care is not only about basic care, but also about language, food and social dignity. Without a community-based perspective, these policy shifts risk deepening immigrant seniors’ sense of isolation, rather than fulfilling the rights-based vision behind the reforms.

Raymond Chow

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Rights-Based Approach – Australia’s Aged Care Reform

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The Australian government has in recent years aggressively pushed forward aged care reform, including the new Aged Care Act, described as a “once-in-a-generation reform.” Originally scheduled to take effect in July 2025, it was delayed by four months and officially came into force on November 1.

Elderly Rights Enter the Agenda

The scale of the reform is significant, with the government investing an additional AUD 5.6 billion over five years. Australia’s previous aged care system was essentially based on government and service providers allocating resources, leaving older people to passively receive care. Service quality was inconsistent, and at one point residential aged care facilities were exposed for “neglect, abuse, and poor food quality.” The reform rewrites the fundamental philosophy of the system, shifting from a provider-centred model to one in which older people are rights-holders, rather than passive recipients of charity.

The new Act lists, for the first time, the statutory rights of older people, including autonomy in decision-making, dignity, safety, culturally sensitive care, and transparency of information. In other words, older people are no longer merely service recipients, but participants with rights, able to make requests and challenge services.

Many Chinese migrants who moved to Australia before or after retirement arrived through their children who had already migrated, or settled in Australia in their forties or fifties through skilled or business investment visas. Compared with Hong Kong or other regions, Australia’s aged care services are considered relatively good. Regardless of personal assets, the government covers living expenses, medical care, home care and community activities. Compared with their country of origin, many elderly people feel they are living in an ideal place. Of course, cultural and language differences can cause frustration and inconvenience, but this is often seen as part of the cost of migration.

However, this reform requires the Australian government to take cultural needs into account when delivering aged care services, which represents major progress. The Act establishes a Statement of Rights, specifying that older people have the right to receive care appropriate to their cultural background and to communicate in their preferred language. For Chinese-Australian older people, this is a breakthrough.

Therefore, providing linguistically and culturally appropriate care—such as Chinese-style meals—is no longer merely a reasonable request but a right. Similarly, offering activities such as mahjong in residential care for Chinese elders is considered appropriate.

If care facility staff are unable to provide services in Chinese, the government has a responsibility to set standards, ensuring a proportion of care workers can communicate with older people who do not speak English, or provide support in service delivery. When language barriers prevent aged care residents from having normal social interaction, it constitutes a restriction on their rights and clearly affects their physical and mental health.

A New Financial Model: Means Testing and Co-Payment

Another core focus of the reform is responding to future financial and demographic pressures. Australia’s population aged over 85 is expected to double in the next 20 years, driving a surge in aged care demand. To address this, the government introduced the Support at Home program, consolidating previous home care systems to enable older people to remain at home earlier and for longer. All aged care providers are now placed under a stricter registration and regulatory framework, including mandatory quality standards, transparency reporting and stronger accountability mechanisms.

Alongside the reform, the most scrutinised change is the introduction of a co-payment system and means testing. With the rapidly ageing population, the previous model—where the government bore most costs—is no longer financially sustainable. The new system therefore requires older people with the capacity to pay to contribute to the cost of their care based on income and assets.

For home-based and residential care, non-clinical services such as cleaning, meal preparation and daily living support will incur different levels of co-payment according to financial capacity. For example, low-income pensioners will continue to be primarily supported by the government, while middle-income and asset-rich individuals will contribute proportionally under a shared-funding model. To prevent excessive burden, the government has introduced a lifetime expenditure cap, ensuring out-of-pocket costs do not increase without limit.

However, co-payment has generated considerable public debate. First, the majority of older Australians’ assets are tied to their homes—over 76% own their residence. Although this appears as high asset value, limited cash flow may create financial pressure. There are also concerns that co-payment may cause some families to “delay using services,” undermining the reform’s goal of improving care quality.

Industry leaders also worry that wealthier older people who can afford large refundable accommodation deposits (RADs) may be prioritised by facilities, while those with fewer resources and reliant on subsidies may be placed at a disadvantage.

The Philosophy and Transformation of Australia’s Aged Care

Australia’s aged care policy has not always been centred on older people. Historically, with a young population and high migration, the demand for elder services was minimal, and government support remained supplementary. However, as the baby-boomer generation entered old age and medical advances extended life expectancy, older people became Australia’s fastest-growing demographic. This shift forced the government to reconsider the purpose of aged care.

For decades, the core policy principle has been to avoid a system where “those with resources do better, and those without fall further behind.” The essence of aged care has been to reduce inequality and ensure basic living standards—whether through pensions, public healthcare or government-funded long-term care. This philosophy remains, but rising financial pressure has led to increased emphasis on shared responsibility and sustainability.

Ageing Population Leads to Surging Demand and Stalled Supply

Beyond philosophy, Australia’s aged care system faces a reality: demand is rising rapidly while supply lags far behind. More than 87,000 approved older people are currently waiting for home-care packages, with some waiting up to 15 months. More than 100,000 additional applications are still pending approval. Clearly, the government lacks sufficient staffing to manage the increased workload created by reform. Many older people rely on family support while waiting, or are forced into residential care prematurely. Although wait times have shortened for some, the overall imbalance between supply and demand remains unresolved.

At the same time, longer life expectancy means residential aged care stays are longer, reducing bed turnover. Even with increased funding and new facilities, bed availability remains limited, failing to meet rising demand. This also increases pressure on family carers and drives demand for home-based services.

Differences Between Chinese and Australian Views on Ageing

In Australia, conversations about ageing often reflect cultural contrast. For many older migrants from Chinese backgrounds, the aged care system is unfamiliar and even contradictory to their upbringing. These differences have become more evident under the latest reform, shaping how migrant families interpret means testing and plan for later life.

In traditional Chinese thinking, ageing is primarily a personal responsibility, followed by family responsibility. In places like Hong Kong, older people generally rely on their savings, with a light tax system and limited government role. Support comes mainly in the form of small allowances, such as the Old Age Allowance, which is more of a consumption incentive than part of a care system. Those with serious needs are cared for by children; if children are unable, they may rely on social assistance or move somewhere with lower living costs. In short, the logic is: government supplements but does not lead; families care for themselves.

Australia’s thinking is entirely different. As a high-tax society, trust in welfare is based on a “social contract”: people pay high taxes in exchange for support when disabled, elderly or in hardship. This applies not only to older people but also to the NDIS, carer payments and childcare subsidies. Caring for vulnerable people is not viewed as solely a family obligation but a shared social responsibility. Australians discussing aged care rarely frame it around “filial duty,” but instead focus on service options, needs-based care and cost-sharing between the government and individuals.

Migrants Lack Understanding of the System

These cultural differences are especially evident among migrant families. Many elderly migrants have financial arrangements completely different from local Australians. Chinese parents often invested heavily in their children when young, expecting support later in life. However, upon arriving in Australia, they are often already elderly, lacking pension savings and unfamiliar with the system, and must rely on government pensions and aged care applications. In contrast, local Australians accumulate superannuation throughout their careers and, upon retirement, move into retirement villages or assisted living, investing in their own quality of life rather than relying on children.

Cultural misunderstanding can also lead migrant families to misinterpret the system. Some transfer assets to children early, assuming it will reduce assessable wealth and increase subsidies. However, in Australia, asset transfers are subject to a look-back period, and deeming rules count potential earnings even if money has been transferred. These arrangements may not provide benefits and may instead reduce financial security and complicate applications—what was thought to be a “smart move” becomes disadvantageous.

Conclusion

In facing the new aged care system, the government has a responsibility to communicate widely with migrant communities. Currently, reporting on the reform mainly appears in mainstream media, which many older migrants do not consume. As a result, many only have superficial awareness of the changes, without proper understanding. Without adequate community education, elderly migrants who do not speak English cannot possibly know what rights the law now grants them. If people are unaware of their rights, they naturally cannot assert them. With limited resources, failure to advocate results in neglect and greater inequality. It is time to make greater effort to understand how this era of reform will affect our older people.

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