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ACMA to sue Optus in Federal Court over 2025 network outage

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The nation’s second largest telco, Optus, is being sued in the Federal Court over last year’s major network outage in which hundreds of calls failed to reach Triple Zero.

The Australian Communications and Media Authority (ACMA) alleges Optus breached two legal obligations more than 1,000 times. These included making sure customers who made emergency calls had access to the emergency call service and to ensure those calls were carried appropriately.

The massive outage, which occurred last September, went for almost 14 hours and was linked to two deaths. During the 14-hour outage 75 per cent of Triple Zero calls failed from a total of 605 attempts.

In December, Optus released a review commissioned by experienced business and public service executive Kerry Schott, which found widespread failures contributed to the outage and prevented a faster resolution. The report found a routine network upgrade was plagued by multiple failures by Optus and its contractor Nokia — with as many as 10 crucial mistakes being made and the Optus call centre did not escalate warnings from five callers who said Triple Zero calls were failing.

The report said Optus needed to overhaul its network operations which “clearly failed” and improve risk management and internal audit functions. ACMA Chair Nerida O’Loughlin said the public must be able to access Triple Zero in an emergency.

The maximum penalty available to the court is $250,000 per contravention.

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Albanese announces $60m for Ukraine at Zelenskyy meeting

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Prime Minister Albanese has announced that Australia will provide an additional $60 million in support for Ukraine following a high-level meeting with President Volodymyr Zelenskyy on the sidelines of the UN General Assembly in New York.

During the meeting, Albanese emotionally praised Zelenskyy’s leadership, referring to him as “my friend,” and signed a 10-year bilateral security agreement. The new support package allocates $45 million in ADF defense equipment, $10 million for Ukraine’s energy support fund, and $5 million in humanitarian aid. This brings Australia’s total commitments to Ukraine to $1.9 billion since the 2022 Russian invasion. The agreement also outlines long-term security cooperation, including enhanced military training and joint production initiatives for drones, missiles, and air defense systems.

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Victoria’s crime rate continuously falls

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Youth crime has dropped in Victoria as the state’s record crime rate continues to fall, new figures show.

The latest crime data, released today, reveals that in the past year to June, the state’s crime rate dropped by 3.8 per cent. Police say organised crime, repeat offenders, mental health and drugs are the main drivers of crime, with trafficking and dealing drugs such as cocaine, meth, ecstasy and prescription drugs spiking by 18.5 per cent.

While police say crime in Victoria remains “unacceptably high” at more than 13 per cent higher than three years ago, several major crimes decreased. Crime Statistics Agency Chief Statistician Fiona Dowsley told 774 ABC Melbourne that a 20 per cent drop in burglaries and break-ins was “really significant”, but that the cause of the fall was difficult to determine.

Regional Operations Deputy Commissioner Bob Hill said the drop in the state’s crime rate was promising, but more work still needed to be done to make Victorians feel safe.

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Medicare portal being hacked by OpenAI according to Albanese

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Speaking in New York, Prime Minister Albanese said an OpenAI agent gained unauthorised access to the Medicare statistics reporting service portal administered by Services Australia on June 18.

The AI agent accessed both public and non-public files, but Albanese said it did not appear anyone’s personal Medicare details were accessed.

It is known that OpenAI accessed non-public aggregate health statistics and internal files from an old Australian government website that carried Medicare statistics.

It is also understood an AI crawler, which is an automated program that scans websites and collects information from them, was able to find a security workaround to access the data.

Albanese also said he had a “frank” discussion with OpenAI’s chief executive Sam Altman, saying the company took three months to notify the government of the breach and, when it did, the notification was in an email sent to the Services Australia public inbox.

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